The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast was excellent with multiple choices and attentive service, making our mornings good.” view full review
Spacious Comfort
“Our room was spacious and had lovely linens, offering a truly comfortable experience during our stay.” view full review
Luxurious Bathing
“The bathroom featured a deep soaking tub and luxurious towels, enhancing our relaxation time immensely.” view full review
Kid-Friendly Essentials
“The hotel provided a pack and play for our daughter, ensuring she had a comfortable space to sleep.” view full review
General
No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Services
Room service
Housekeeping
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
602 Dunsmuir St,
Vancouver,
Canada,
V7N 3R4,
British Columbia
Map view
602 Dunsmuir St,
Vancouver,
Canada,
V7N 3R4,
British Columbia
City landmarks
Park
Stanley Park
2.9
km
Harbour
Canada Place
1.1
km
Theatre
Granville Island
2.6
km
Aquarium
Vancouver Aquarium
2.2
km
Museum
Science World at TELUS World of Science
1.6
km
Island trip
2.4
km
Garden
Dr. Sun Yat-Sen Classical Chinese Garden
1.2
km
Stadium
BC Place Stadium
1.1
km
cnr Water & Cambie Sts
Steam Clock
640 m
Square
Gastown
1.5
km
1610 Robson St Suite 208
Robson Street
1.0
km
Convention Centre
Vancouver Convention Centre
790 m
200-1226 Hamilton St
Yaletown
1.2
km
1055 Canada Pl
Olympic Cauldron
1.1
km
355 Burrard Street
Marine Building
680 m
Harbour
False Creek
1.6
km
240 Cordova St E Gastown
Vancouver Police Museum & Archives
1.3
km
Museum
Roedde House Museum
1.7
km
Park
Coal Harbour
1.6
km
Gallery
Spirit Wrestler Gallery
920 m
Art object
Digital Orca
750 m
Park
Barclay Heritage Square
1.6
km
Nearby
Gallery
Vancouver Art Gallery Offsite
520 m
Vancouver
Vancouver Downtown
420 m
555 West Hastings Street
Vancouver Lookout
360 m
Theatre
The Orpheum
540 m
Gallery
Bill Reid Gallery
490 m
Library
Vancouver Public Library
510 m
Church
Christ Church Cathedral
500 m
350 Georgia St W
Library Square
480 m
Restaurants
Peaceful Restaurant
20 m
602 Seymour St
The Railway Stage & Beer Cafe
40 m
579 Dunsmuir St
Kokoro Tokyo Mazesoba
80 m
551 Seymour St
Tea Wok Asian Cuisine Teawok
80 m
551 Seymour St
Dae Ji
100 m
519 Dunsmuir St
Cafe Medina
340 m
780 Richards St
Zaatar W Zeit
160 m
Zaatar W Zeit 531 Granville St
Gyoza Bar
220 m
622 Pender St W
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean rooms
Friendly staff
Small rooms
Underwhelming dining experience
7.8/10
Very good
Rooms
7.5
Location
8.4
Service
8.6
Dining
7.4
Guest reviews
7.8/10
based on 12 reviews
4.5/5
based on 3067 reviews
8.7
8.7/10 based on 1053 reviews
#10 of 86 hotels in Vancouver based on Tripadvisor
James
United Kingdom,
May
2024
8.8/10
This hotel was a great stay overall. The rooms were modern and clean, equipped with a handy mini fridge for leftovers. The service was top-notch, with friendly staff providing excellent recommendations and going the extra mile. The central downtown location was convenient for exploring the city but lacked a bit of charm. The dining experience exceeded expectations with exceptional options to start the day.
Rooms
8.0
The rooms were modern and clean with everything we needed for our stay.
Service
9.0
The service was friendly and helpful, with excellent responsiveness and outstanding check-in assistance.
Location
9.0
The location was great, right in the center of downtown and close to all the attractions.
Dining
9.0
The dining was exceptional and more than we expected, providing a great start to the day.
Facilities
9.0
The facilities were top-notch, enhancing the overall stay experience.
Christopher
United Kingdom,
February
2024
8.2/10
The hotel's location is ideal for exploring Vancouver, situated near popular dining spots and key attractions. While the rooms could have been more spacious, they were clean and updated. The service was exceptional, with staff ready to assist at any time. The dining options exceeded expectations with a diverse menu. Overall, a great value for a stay in the heart of the city.
Rooms
7.0
The room I stayed in, though a bit on the smaller side, was clean and well-maintained.
Service
9.0
I was impressed by the fantastic service provided by the staff, always ready to help with a smile.
Location
9.0
The hotel's location is perfect for exploring Vancouver, with easy access to downtown, Gastown, and the waterfront.
Dining
8.0
The dining experience was outstanding, offering a wide variety on the menu and exceptional value for money.
Facilities
8.0
The hotel facilities were impressive, offering everything I needed for a comfortable stay.
Laurence
United Kingdom,
February
2024
7.8/10
The hotel's location is super central surrounded by great restaurant options and entertainment spots, making it easy to explore the area. The rooms are a mix of well-appointed spaces with lovely French amenities and some underwhelming underground rooms directly opposite a live music venue. The service is fantastic overall, with personable and helpful staff, though they can be confrontational on occasion. The dining experience offers tasty options with good selection but can be average at times. The facilities are well-maintained and offer great value for guests.
Rooms
7.0
The rooms are a mix of well-appointed spaces with lovely French amenities and some underwhelming underground rooms directly opposite a live music venue.
Service
9.0
The service is fantastic overall, with personable and helpful staff, though they can be confrontational on occasion.
Location
8.0
The hotel's location is super central surrounded by great restaurant options and entertainment spots, making it easy to explore the area.
Dining
7.0
The dining experience offers tasty options with good selection but can be average at times.
Facilities
The facilities are well-maintained and offer great value for guests.
Bill
United Kingdom,
February
2024
8.6/10
The hotel provided a cozy and contemporary stay with very professional and friendly staff. The rooms were a bit less spacious but very comfortable and spotlessly clean. The location was very convenient, offering easy access to attractions and amenities, although some noise from vents and compressors could be bothersome. Dining was delightful, and the facilities were well-maintained.
Rooms
9.0
The rooms were small but very comfortable, contemporary, and well-appointed, with a very clean washroom and spotless common areas.
Service
9.0
The staff were so very friendly, attentive, and a delight to deal with, providing excellent service.
Location
8.0
The hotel was very convenient, close to many attractions, restaurants, and shopping spots, making it perfect for exploring Vancouver. However, some noise from exhaust vents and compressors could be distracting.
Dining
8.0
The dining experience was very good with excellent service, offering delicious meals for a satisfying stay.
Facilities
9.0
All facilities were well-maintained, providing a pleasant ambiance for guests during their stay.
Norman
United States,
December
2023
8.2/10
My stay at the hotel was quite enjoyable. The rooms were clean and new, although a bit noisy due to their location next to the station and rubbish bins being emptied early in the mornings. The service was overall very nice, with helpful and kind staff, although a couple of my requests were forgotten. The location was spot on, allowing easy access to various attractions and transportation options. The dining experience was a great addition, offering made-to-order meals. Overall, a good stay with some minor drawbacks.
Rooms
8.0
The room was clean and nicely decorated, but a bit cramped for three people due to difficulty in moving around. The noise from the nearby station and early morning rubbish collection was a downside.
Service
7.0
The service was really nice and accommodating, with friendly staff. However, two of my requests were forgotten and not carried out.
Location
9.0
The location was absolutely spot on, close to everything in Vancouver. It was perfectly walkable to most attractions, restaurants, shops, and the waterfront, making it a great starting point for exploration.
Dining
9.0
The dining experience was an amazing bonus with a nice made-to-order menu and early morning setup.
Facilities
8.0
The hotel's facilities were good overall, with a notable positive being the dining options and service.
Daniel
United Kingdom,
December
2023
7.4/10
The hotel is conveniently located for shopping and restaurants, with clean and cozy rooms. However, there can be some small, tired-looking underground rooms that are part of the sports bar. The service is exceptional, with a fantastic breakfast. The location is central but may have issues with cleanliness and homeless presence. The dining experience is sufficient but could be improved. Overall, the hotel has its strengths and weaknesses.
Rooms
8.0
The rooms were clean and cozy, but some may be a bit small and underwhelming.
Service
9.0
The service was exceptionally helpful, welcoming, and friendly, with a fantastic breakfast.
Location
7.0
The hotel is ideally situated for shopping and dining, but the surrounding area may have cleanliness and safety concerns.
Dining
6.0
The dining options are adequate but could be more flexible considering the price paid.
Facilities
7.0
Facilities are decent, with a bit of inconvenience due to the small single cup coffee maker in the rooms.
Clean rooms
Small rooms
John
United Kingdom,
November
2023
7.2/10
Staying at this hotel was a mixed experience. The rooms, although beautifully appointed and equipped with high-end toiletries, were a bit noisy due to the proximity to the station and early morning rubbish bin collection. The location was fantastic for exploring Vancouver but had some noise issues from adjacent buildings. The service was friendly but had some lapses in fulfilling requests, while the dining options, although limited, offered good quality. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms, though on the smaller side compared to other hotels, were perfectly sized and beautiful, equipped with high-end toiletries.
Service
6.0
The service was friendly but had some lapses in fulfilling requests. However, the staff was consistently accommodating and professional.
Location
8.0
The hotel's location made our visit feel authentic, close to tourist spots and within walking distance to many attractions. However, noise from adjacent buildings was a downside.
Dining
7.0
The dining options, although limited to a few choices, were good quality.
Facilities
8.0
The facilities were convenient, but additional payment was required for a quieter room location. The hotel is convenient for shopping and dining.
Jim
United States,
October
2023
6.2/10
My stay at the hotel was a mixed experience. The location is great, close to the convention center and downtown Vancouver, but the views are limited due to nearby buildings. The service was excellent and very helpful, offering touring tips and assistance at night. However, the dining options were disappointing with limited choices, especially before 9 am. The room had a strange smell and disturbing noise, possibly from the air con systems nearby.
Rooms
5.0
The room had a strange smell and was quite noisy, possibly due to the adjacent buildings' air con systems. TV viewing experience was decent but lacking a refrigerator was inconvenient.
Service
9.0
The service was exceptional, with helpful staff offering touring tips and immediate assistance at night. They went out of their way to ensure a pleasant stay.
Location
7.0
The hotel's location is very convenient, especially for accessing the convention center and downtown Vancouver. However, the designated loading zone was hard to find and caused some inconvenience.
Dining
5.0
The dining experience was disappointing with limited choices, especially for those looking for options before 9 am. The bread was fine, but fruit was only available with specific breakfast selections.
Facilities
6.0
Larry
United States,
October
2023
8.4/10
My stay at the hotel was overall fantastic! The rooms were impeccably clean and the staff, from housekeeping to front desk, was exceptional. However, the constant noise from a nearby generator disrupted my sleep, which was a downside to an otherwise great experience.
Rooms
8.0
I was impressed by how clean and well-maintained the rooms were.
Service
9.0
The staff was friendly, helpful, and made my stay enjoyable.
Location
9.0
The hotel's location was perfect for exploring the city, with easy access to key attractions and public transportation.
Dining
7.0
I enjoyed the dining options at the hotel, especially the hearty breakfast that fueled my day of sightseeing.
Facilities
9.0
The facilities were top-notch, and I particularly appreciated the convenient amenities available.
Clean rooms
Noisy generator
Susan
United Kingdom,
September
2023
8.8/10
The hotel had very clean rooms and excellent staff, but the view from the room was lacking and the size was somewhat small. The location was great for exploring downtown Vancouver but could be noisy at times.
Rooms
8.0
The room and washroom were very clean, common areas were spotless. Though not very spacious, the staff from cleaners to bartenders were all excellent.
Service
9.0
The staff were friendly, remembered us each time we returned, and went the extra mile to help us.
Location
9.0
The hotel is perfectly situated downtown amidst office towers, shopping, and restaurants, ideal for exploring Vancouver. It's a bit noisy but great for experiencing the city's nightlife.
Dining
9.0
The dining experience was outstanding with delightful servers providing freshly prepared dishes daily.
Facilities
9.0
The hotel offers excellent facilities to make your stay enjoyable.
Arthur
United Kingdom,
August
2023
8.4/10
The hotel is situated in a prime downtown Vancouver location right next to Granville Skytrain station, making it super convenient to explore the city. The rooms are modern and well-designed, though some may find them a little dark due to facing a chiller on the rooftop. The service, especially from Juan at the front desk, is exceptional and knowledgeable. Overall, a great choice for a weekend stay near the Cruise Center with breakfast included.
Rooms
8.0
The rooms were well designed and modern, but they lacked natural light due to facing the rooftop chiller. Despite this, they were comfortable and clean.
Service
9.0
The service was excellent, with the staff being professional, friendly, and efficient. Juan at the front desk was particularly exceptional in assisting with all our needs.
Location
10.0
The hotel is in an ideal area in downtown Vancouver, right beside Granville Skytrain station, and within easy reach of everything. Being near the Cruise Center adds to its appeal, especially for weekend travelers.
Dining
7.0
The fixed menu approach helps reduce food waste, but some may be left wanting more choices.
Facilities
8.0
The facilities provided everything needed for a comfortable stay, though there were some disappointments with the dining options. However, the overall experience was positive and enjoyable.
Tom
United Kingdom,
April
2023
8.0/10
The hotel offers rooms that are adequate, not especially luxurious but reflect the fact that the building is very old and has been remodeled. The service is superb, especially from Juan at the front desk, who gladly moved me to a wonderful suite without any questions about cost. The location is good, near the skytrain station but can be a little noisy. The dining experience offers a fixed menu with three options and is cooked to order with two restaurants and a Starbucks under the same roof. Overall, a good value for money for what I was looking for in downtown Vancouver.
Rooms
7.0
The rooms were a little musty at twice the price I had booked a month earlier. They did not have enough tables to facilitate all guests when busy.
Service
9.0
The service was excellent. Juan at the front desk was particularly helpful.
Location
8.0
The location is great for being central to anywhere in the city, near the cruise terminal, but it can be a little scary when going out at night.
Dining
8.0
The dining offers a fixed menu with three options and is cooked to order. There are two restaurants and a Starbucks under the same roof.